Refund Policy

Last update: April 10, 2024

At Zacker Academy, we're committed to offering a comprehensive and engaging learning experience designed to equip you with the skills needed for a successful career in Frontend Development. We understand the importance of finding the right educational path, and it's our goal to ensure that every student is fully satisfied with their learning journey.

14-Day Money Back Guarantee

We offer a 14-day money-back guarantee for all our courses and programs. If for any reason you're not satisfied with your purchase, you can request a full refund within 14 days of enrollment. We believe in our program and its ability to prepare you for real-world challenges, but we also understand that every student's situation is unique.

How to Request a Refund

Requesting a refund is simple. Follow these steps within the 14-day period after purchase:

  1. Contact Us: Reach out to our support team via email at andrew@zacker.tech, Please include your name, and use the same email as you did during the purchase.
  2. No Questions Asked: We promise a "no questions asked" policy. You don't need to provide a reason for your refund request, though we always appreciate feedback to improve our offerings.
  3. Processing Your Refund: Once we receive your request, we will process your refund promptly. Refunds are issued to the original method of payment and can take 5-14 business days to appear on your statement, depending on your bank or credit card issuer.

Beyond the Guarantee

While our 14-day money-back guarantee covers you for the first two weeks of the program, we're here to support you throughout your entire learning journey. If you encounter any challenges or have concerns after the guarantee period, we encourage you to reach out at any time. We offer 1-on-1 support, weekly calls, homework with video feedback, and mock interviews to ensure you're on the path to success.

Your Success is Our Goal

At Zacker Academy, your success is our success. We're dedicated to providing not just an education but a stepping stone to your career in Frontend Development. Whether you're just starting or looking to enhance your skills, we're here to support you every step of the way.